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Cheap Refurbished Computers.

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Help Center

Frequently Asked Questions
About Shipping and Handling:

How much do you charge for shipping and handling?

SHIPPING AND HANDLING RATES:
Our customer-friendly shipping schedule is calculated on a FIXED AMOUNT of $35.00 US Dollars. Shipping and handling charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us.

What shipping method do you use?

Cheap Refurbished Computers uses Airborne Express as the primary carrier for most items. Airborne Express provides fast reliable service.

Where does Cheap Refurbished Computers ship from?

Cheap Refurbished Computers operates an office facility center in Freeport, Illinois. The vast majority of our merchandise ships from our corporate office. In addition, we have a network of suppliers worldwide which can drop ship special items to you directly.

When will I get my shipment?

PROCESSING TIME:
Your order is thoroughly reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review, it is sent through our order process for shipment. Please note, credit card processing can take up to 5 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.

If the item(s) on your order are in-stock, we will ship them as soon as possible from our main Freeport, Illinois location or from one of the Distribution Warehouses located throughout the United States. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory. If you order an item that is out of stock, we will notify you by email, and offer you either a replacement choice of equal or less value and specifications, or you may choose to hold the sale open until the item is available.

TRANSIT TIME:
UPS Ground: 3 - 12 Business Days
UPS 3 Day Select: 3 Business Days
UPS Next Day: 1 Business Day

TOTAL TIME FOR DELIVERY:
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.

Do I have to sign for my package?

YES! For security reasons, all shipments require a signature at the receiving location.

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